Privacy Policy

Privacy Policy

Introduction

This Privacy Policy explains how Aid Mut Store ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our services, or interact with us. We are committed to protecting your privacy and ensuring the security of your personal information.

Collection of Personal Information

Information Collected Directly

We collect personal information that you provide to us directly, such as:
  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order information (products purchased, order date, order amount)
  • Payment information (credit card details, PayPal information)
  • Account information (password, username)
  • Contact information (messages, inquiries)

Information Collected Automatically

We also collect certain information automatically when you interact with our website, such as:
  • Device information (IP address, browser type, operating system)
  • Usage information (pages visited, links clicked, time spent on the website)
  • Location information (country, region, city)
  • Cookies and similar tracking technologies (see Cookies section below)

Use of Personal Information

Purposes of Use

We use the personal information we collect for the following purposes:
  • To process your orders and fulfill your purchases
  • To communicate with you about your orders, products, and services
  • To provide customer support and respond to your inquiries
  • To improve our website and services
  • To personalize your experience on our website
  • To send you marketing and promotional materials (with your consent)
  • To comply with applicable laws and regulations
  • To prevent and detect fraud and abuse

Sharing of Personal Information with Third Parties

Service Partners

We may share your personal information with third-party service providers who assist us in operating our website and business, such as:
  • Payment processors
  • Shipping carriers
  • Marketing platforms
  • Customer support providers
  • Data analytics providers
These providers are obligated to protect your personal information in accordance with our instructions and applicable privacy laws.

Legal Obligations

We may also disclose your personal information if required to do so by law or regulation, or to comply with a legal process, such as a court order or subpoena.

Users' Rights

Access and Correction of Data

You have the right to access and correct your personal information. To access or correct your information, please contact us at the address provided below.

Right to Deletion

You have the right to request the deletion of your personal information. We will comply with your request, unless we are legally required to retain the information.

Security of Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption, firewalls, and access controls.

Changes to Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Contact

If you have any questions about this Privacy Policy, please contact us at:
  • Email: robertozanaton@gmail.com
  • Address: Rua Omar Bandeira Ramidan Sobrinho, 16
  • Phone: +55 21 965882248