Returns & Exchanges

Aid Mut Store - Returns & Exchanges

About Aid Mut Store

  • We are a store specialized in clothing and accessories of the cryptocurrency "MUT COIN".
  • 20% of all sales go to donations to the cryptocurrency's liquidity.
  • Together we can leverage our crypto.

Return & Exchange Policy

General Rules

  • You have 7 calendar days to return or exchange an item from the date you received it.
  • The item must be in the same condition that you received it, unworn and with all tags attached.
  • We only accept returns or exchanges for items purchased at our store.
  • Shipping costs are non-refundable.

Return & Exchange Procedures

  • To request a return or exchange, please contact us at robertozanaton@gmail.com or call +55 21 96588 2248.
  • We will provide you with a return shipping label and instructions.
  • Once we receive the returned item, we will inspect it and process your refund or exchange within 7 business days.
  • Refunds will be credited to the original payment method.

Conditions for Returns & Exchanges

  • Items must be unworn and in the original packaging.
  • Items must not have any signs of wear or damage.
  • Items must include all original tags and labels.
  • We do not accept returns or exchanges for personalized items.

Contact Us

  • For any questions or concerns regarding our return and exchange policy, please contact us at:
  • Email: robertozanaton@gmail.com
  • Phone: +55 21 96588 2248
  • Address: Rua Omar Bandeira Ramidan Sobrinho, 16