Returns & Exchanges
Aid Mut Store - Returns & Exchanges
About Aid Mut Store
- We are a store specialized in clothing and accessories of the cryptocurrency "MUT COIN".
- 20% of all sales go to donations to the cryptocurrency's liquidity.
- Together we can leverage our crypto.
Return & Exchange Policy
General Rules
- You have 7 calendar days to return or exchange an item from the date you received it.
- The item must be in the same condition that you received it, unworn and with all tags attached.
- We only accept returns or exchanges for items purchased at our store.
- Shipping costs are non-refundable.
Return & Exchange Procedures
- To request a return or exchange, please contact us at robertozanaton@gmail.com or call +55 21 96588 2248.
- We will provide you with a return shipping label and instructions.
- Once we receive the returned item, we will inspect it and process your refund or exchange within 7 business days.
- Refunds will be credited to the original payment method.
Conditions for Returns & Exchanges
- Items must be unworn and in the original packaging.
- Items must not have any signs of wear or damage.
- Items must include all original tags and labels.
- We do not accept returns or exchanges for personalized items.
Contact Us
- For any questions or concerns regarding our return and exchange policy, please contact us at:
- Email: robertozanaton@gmail.com
- Phone: +55 21 96588 2248
- Address: Rua Omar Bandeira Ramidan Sobrinho, 16